Picking Up An Order

When it comes to picking up an order, Brandow Soap Co. ensures a seamless and efficient experience for our valued customers. 

1. Order Confirmation: Once you have successfully placed your order through our ecommerce store, you will receive an order confirmation via email. This confirmation will include all the necessary details, such as your order number and pickup location.

2. Preparation Time: Our dedicated team of artisans will carefully handcraft your selected products with the utmost care and attention to detail. Depending on the complexity of your order, please allow us 2-4  business days to prepare it for pickup.

3. Pickup Notification: As soon as your order is ready for pickup, we will send you a pickup notification via email. This notification will include specific instructions on where and when you can collect your order.

4. Please ensure timely pickup once you receive the ready for pickup notification. Brandow Soap Co. is not liable for any missing or damaged orders left unattended for a long period of time. No pickup available on December 25th or 26th.


***All sales are final.